ZeroSpace

What Is It?

ZeroSpace is a 25,000 sqft immersive art experience in New York City. It combines large-scale light & sound installations with immersive theatre to create a new world for you to step into.

You, the guest, go through basic training with our agents to prepare for traveling through an interdimensional portal. Once you're on the other side, you're free to explore a world designed to help you take a deep breath, and lose yourself in the immersive power of art.

Credit: Inna Shnayder
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No phones

We want you to be fully immersed without any pesky notifications distracting you. Plus -- phones don't work in other dimensions!

So we ask each and every portal adventurer to lock up their device in a protective pouch that can be bag checked, or kept on your person.

Leave all your problems inside your phone, and step into ZeroSpace.

"Imagine Alice in Wonderland, but with lasers and aliens."

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Credit: Inna Shnayder

Artists

Are you ready?

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Where is it?

136 W 33rd St, New York, NY, 10001 (directions)

Questions

What is ZeroSpace?

ZeroSpace is a portal to another dimension in the middle of New York City. However, in more earthly terms, it’s an art-based immersive experience with a focus on innovative new media installations as well as an otherworldly actor-driven narrative.

Where is ZeroSpace? How do I get there?

Our address is 136 W. 33rd St, NY, NY 10001

ZeroSpace is located half a block away from Penn Station. If you plan on taking the subway, we are accessible via the ACE/123 to Penn Station, as well as the BDF/NQRW to Herald Square.

How long is the experience?

Travelers typically spend 1-2 hours inside the portal. However, there is no time limit, and you’re free to explore for as long as you’d like.

Is there a coat/bag check?

Yes, we offer and require full bag check before entering the portal.

What do I wear? Should I come prepared for physical activity?

You’re going on a mission into the unknown. Dress comfortably. We advise against high heels and restrictive outfits.

When should I arrive?

Please arrive 20 minutes before your scheduled portal departure.

Do you have an age limit?

ZeroSpace has decided that no one under the age of 8 should have access to the other dimension. The agency cannot take responsibility for the fear of younger volunteers, so we recommend those that venture forth are ready for a highly involved (and sometimes intense) otherworldly experience.

Is ZeroSpace self-guided?

Some portions of the experience will be regulated by the agency for your safety, and for other portions you will be allowed to roam free.

What is your cell phone policy?

For your safety and purity of mind, the agency does not allow any cellphones inside the portal. You will be provided a locked bag to either keep with you or a locker to store your cellular device.

Am I allowed to take photos?

There will be photo opportunities before and after the experience, but we have determined that what lies beyond the portal is to be experienced, not recorded.

Do you provide group tickets?

We do offer groups of volunteers to enter the portal together. Please inquire at [email protected] for group tickets and event information.

Is ZeroSpace handicap accessible?

Due to the floor plan of our space, there is one part of our experience that is not accessible. However the rest of the experience is fully accessible.

Can I bring my pet?

Fully verified service animals (not emotional support animals) are accepted into the portal. However, due to the intensity of interdimensional travel, we highly discourage any pets from entering. Please reach out to [email protected] with “Service Animal” in the subject line to get all service animals approved.

Do you allow strollers?

Due to the limitations of interdimensional travel, we would kindly ask that you leave strollers in your domiciles.

Can I come before or after my scheduled time?

You can come enjoy an agency approved beverage at our bar while you wait, but please try to be present for portal entry at your scheduled time. In the event that you are late, the agency will try to reschedule you, but we can’t guarantee anything.

Will there be tickets at the door?

Potentially, but we can’t promise we’ll be able to get you through the portal.

Do you offer refunds?

Tickets are non-refundable.

I bought a ticket and now I can’t make it that day. Can I exchange it for another day?

No, we do not offer refunds or exchange.